Scan Health Plan

Call Us Toll-Free 1-833-712-3886 (TTY: 888-SCAN-TTY)

Seven days a week – 8 a.m. to 8 p.m. (PST)

We’re here to help.


If you missed a Medicare election period due to a declared disaster or public emergency, you may qualify for a Medicare Advantage Special Enrollment Period.


Contact us today:
1-833-712-3886

TTY: (888) SCAN-TTY

Did you miss a Medicare election period due to one of the following:

  • Wildfires in Los Angeles County, California
  • Bird Flu across the state of California
  • Windstorm conditions in Los Angeles and Ventura counties, California

You may qualify for a Medicare Advantage Special Enrollment Period if you were affected by any these events or another declared disaster or emergency.

If you're facing challenges with your Primary Care Physician, out-of-network specialists, or increasing medication costs, we're here to help. Assess your current benefits and health needs, then explore our Plan Finder, Doctor Finder, and Drug Finder below to see if SCAN is the right fit for you.

Prefer personalized help?

Fill out the form below or call us at 1-833-712-3886 (TTY: 888-SCAN-TTY). Our friendly SCAN representatives are happy to guide you!

What makes SCAN Health Plan different?

  • We’re not-for-profit, and focused on our members, not a stock price.
  • Founded by seniors for seniors.
  • Medicare is all we do and have been serving members since 1977.
  • Many $0 benefits and zero to low out-of-pocket cost plans.
  • Rated 4+ Stars by CMS for 12 years in California.1

1 4.0+ Star rating applies to all plans offered by SCAN Health Plan in California from 2014 to 2025 except the VillageHealth (HMO-POS C-SNP), SCAN Connections (HMO D-SNP), and SCAN Connections at Home (HMO D-SNP), and SCAN Healthy at Home (HMO I-SNP) plans. Every year, Medicare evaluates plans based on a 5-star rating system.

Special Enrollment Periods (SEP)

Special Enrollment Periods allow you to change your Medicare coverage in certain circumstances, such as:

  • Being affected by a natural disaster or public health event that CMS deems qualifying
  • Being diagnosed with a condition that qualifies for a chronic condition special needs plan (C-SNP)
  • Losing other coverage, such as Medicaid or employer drug coverage
  • Moving out of your plan's service area

Not all Special Enrollment Periods are tied to specific dates; Some occur whenever the need arises. In most cases, you may only have a limited time to change your existing plan.

Beginning on April 1, 2025, individuals wishing to use the Disaster/Emergency Special Enrollment Period must call 1-800-MEDICARE in order to make an election. Help from Medicare is available 24 hours a day, 7 days a week, except some federal holidays. TTY users can call 1-877-486-2048.

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Calling this number will connect you to a licensed insurance agent/broker. By entering my phone number and/or email address, I give permission for a SCAN Health Plan sales representative to contact me by phone, email, or SMS text to answer my questions and discuss my options. (Message & data rates may apply. You can reply STOP to opt-out of further messaging)

Ready to enroll?

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Follow our award winning step-by-step Guided Enrollment to enroll online today.

Have your Medicare card handy when you’re ready to launch or continue an online enrollment form.

New members have given our Guided Enrollment Wizard a rating of 4.7/5 for ease of use. It only takes about 15 to 20 minutes to enroll online securely today—and you can always save your progress at any point in the process.

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