SCAN offers the HEALTHtech and HEALTHtech+ technology support benefit for many SCAN plans.
SCAN HEALTHtech is a telephone support line providing assistance, education, and training on how to use a computer, tablet, or smart phone to access information about your health or healthcare.
When you call SCAN HEALTHtech, you’ll be able to talk to a tech expert who can help you with these and other health-related technology issues:
- Telehealth visit set-up and training, including the use of Zoom, Skype, FaceTime, and other platforms
- Mail-order prescription delivery set-up
- Medical group patient portal access
- SCAN online member account registration
SCAN HEALTHtech is available on all SCAN plans for $0 copayment, and there is no additional cost to use SCAN HEALTHtech.
SCAN HEALTHtech+ is also available with many SCAN plans. SCAN HEALTHtech+ offers technology services to help you online, on the phone, or in your home (check your Evidence of Coverage to see you if this benefit is available to you).
There’s no additional cost to use SCAN HEALTHtech+ if it is available on your plan.
