Important: If you need immediate emergency care and/or are unable to drive yourself to the hospital, call 911.
All SCAN plans offer an urgent care services benefit.
You see your SCAN doctor for most of your healthcare, but what if you need care that can’t wait for a regular doctor’s appointment? With SCAN, you’re covered for urgent care visits but it’s good to know a few things before you go.
An urgent care center is for the times when you need minor medical care sooner than you can get in to see your regular doctor.
If it’s during regular business hours, call your doctor’s office first. Many doctors have times set aside for urgent appointments or extended hours, so you might be able to get in to see a doctor the same day.
Urgent care centers are set up to provide same-day care for a variety of minor health conditions—from colds and rashes to muscle sprains and achy joints.
These clinics can provide many of the same services as at your doctor’s office, like lab work and X-rays. No appointments are needed so you can come in right away, but know that centers are generally not open 24 hours.
Other things to know before going to an urgent care center:
- Find out which nearby urgent care centers your doctor works with and the hours they are open. Ask your doctor for a list of urgent care centers he or she works with before you need to go to one.
- Check your SCAN Evidence of Coverage to know what your copayment (if any) is for going to an urgent care center.
