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Blaming COVID Is So 2020! Now It’s Time to Reset

If you’ve been exercising less and not eating as well as you know you should, you’re not the only one. The coronavirus and resulting lockdowns have broken...

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How We’ve Changed to Better Serve You

Gladys called SCAN Member Services in tears. Her arthritis was making it too hard and too painful to use the kind of monitor her doctor had prescribed...

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Does Your Health Plan Have Star Quality?

You can play a starring role when it comes to improving the quality of healthcare and service you and other SCAN members receive.

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CEO Message: Extraordinary Care for Extraordinary Times

A new year is upon us! And while we’ve all probably had just about enough of what 2020 has to offer, there were some bright spots.

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Ask Member Services

Q: Will SCAN cover the cost of the COVID-19 vaccine, and when will SCAN members be able to get it?

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A New Member’s Guide to Getting Care

New to SCAN? Welcome! Here are a few basics to help you use your benefits to get care.

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Coping Through a Pandemic? It’s Not New to This SCAN Member

When you’ve lived through three major disease outbreaks like 92-year-old Pamela B. has, you know something about how to stay healthy and cope during trying...

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Is the Pandemic Affecting Your Mental Health?

So much of our regular behavior has had to change over the past year that you might not even notice the changes that could be signs of a mental health...

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When a Pandemic Hands You Lemons

“We all need something to retain some sort of normalcy and keep from withdrawing any more than we have to.” –SCAN member Jim E. In the last issue of SCAN...

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Staying Safe—When It’s Safe Again

Most of us are chomping at the bit to get back to normal life. And there’s reason to be hopeful that we are indeed getting there. But normal will need...

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