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Mental Health Benefits

Mental Health Services Benefit Important: If you’re thinking about harming yourself or someone else, get help right away by calling or texting 988 to reach...

EDS Full Encounter Data

Click here to access a wide range of information regarding Full Encounter Data Reporting from CMS. Email: Encounter Questions: Encounters_Operation@scanhealthplan.com ...

Communication

Category: Multi-Cultural Resources The suggestions presented here are intended to help build sensitivity to differences and styles, minimize patient-provider...

Cultural Background

Category: Multi-Cultural Resources Everyone approaches illness as a result of their own experiences, including education, social conditions, economic factors,...

Language Barriers

Research shows that Limited English Proficient (LEP) patients are less likely to seek treatment and preventive services, leading to lower patient satisfaction,...