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Why Was This Tool Created
Category: Multi-Cultural Resources This set of materials was produced by a nation-wide team of healthcare professionals dedicated to providing high quality,...
File a Grievance
What is a grievance? A grievance is a formal complaint or dispute, other than an organization determination, expressing dissatisfaction with the manner...
How to Complete a Grievance
Category: File a Grievance When to Use the SCAN Grievance Report Form You may use this form when you have a complaint such as: The quality of services...
Joining SCAN Network
SCAN seeks to establish contracts with exceptional providers who are committed to providing quality service for our members. Physicians If you are a physician...
California Privacy Policy
Effective Date: November 1, 2023 1. General This Privacy Policy describes how SCAN Health Plan treats information that it collects and acquires through...
Community Benefit
In keeping with our nonprofit mission, SCAN actively pursues opportunities to engage in–and with–the communities we serve. Our efforts include a robust...
Home Delivery for Your Prescription Drugs
At SCAN, we want to make it as easy as possible for you to fill your prescriptions. That’s why we’re working with Express Scripts® Pharmacy to provide...
California Terms of Use
SCAN HEALTH PLAN Terms of Use Effective Date: November 1, 2018 THESE TERMS INCLUDE DISCLAIMER OF WARRANTIES (Section 16), LIMITATION OF LIABILITY...
What can we help you with today?
To contact us simply select your request from the list below and complete the form. We will respond within two business days.
Report an Issue
Here’s where you can report a potential compliance issue or alleged fraud, waste, and abuse (FWA), file a grievance or an appeal, and more.
