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Nevada Terms of Use
SCAN Health Plan Nevada, Inc., Terms of Use Effective Date:10/01/2021 THESE TERMS INCLUDE DISCLAIMER OF WARRANTIES (Section 15), LIMITATION OF LIABILITY...
Pharmacy Benefits
Prescription medications are widely used. That’s why we put so much thought into our pharmacy benefits. We understand what matters most: Medication you...
Rights and Responsibilities Upon Disenrollment
Rights and Responsibilities Upon Disenrollment We hope you don’t leave SCAN, but if you do, there are some things you should know. It may take time before...
Grievances and Member Feedback
SCAN Health Plan is committed to maintaining high levels of member satisfaction. We continuously strive to improve our services through member feedback....
Eligibility and Benefit Verification
Looking to save significantly on administrative costs? We offer three options for verifying eligibility and benefits. Industry studies confirm the easiest...
Provider Compliance Resources
SCAN Health Plan’s commitment to compliance includes ensuring that its first tier, downstream, and related entities (FDRs) operate in compliance with applicable...
Filing A Complaint with Medicare
Category: File a Grievance You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx....
Report a Compliance Issue
Category: Report an Issue What is a Compliance Issue? A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement...
General Compliance and FWA Training Courses
All FDR employees who provide health or administrative services for Medicare members must take at least annually CMS’ general compliance training as well...
Report Fraud, Waste and Abuse
Category: Report an Issue What is Fraud, Waste and Abuse (FWA)? Fraud is an intentional misrepresentation that may result in unauthorized costs to a healthcare...
