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Report a Compliance Issue

Category: Report an Issue What is a Compliance Issue? A Compliance Issue is a suspected violation of a law, regulation, policy, or contract requirement...

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Provider Office Staff

This section includes the Office Staff Training SCAN P.O.S.T. newsletter archives.

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SCAN Health Plan New Mexico Privacy Policy

Effective Date:10/02/2023 1. General This Privacy Policy describes how SCAN Health Plan New Mexico (“SHPNM”) treats information that it collects and...

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Texas Privacy Policy

SCAN Health Plan Texas, Inc.’s Privacy Policy Effective Date: September 30, 2022 1.  General This Privacy Policy describes how SCAN Health Plan Texas,...

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Advance Care Planning Tools for Providers

Links for providers to help with decision making when patients are unable to speak for themselves.

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Claims Information

Call: 877-778-7226, Monday - Friday, 8:00 AM – 4:30 PM Mail: SCAN Claims Department P.O. Box 22698 Long Beach, CA 90801-5616

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Texas Terms of Use

SCAN Health Plan Texas, Inc., Terms of Use Effective Date: September 30, 2022 THESE TERMS INCLUDE DISCLAIMER OF WARRANTIES (Section 15), LIMITATION OF...

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Clinical Quality Resources

Clinical Quality Resources

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SNP Model of Care (MOC) Training

The Centers for Medicare & Medicaid Services (CMS) requires Health Plan employees, contractors and providers who serve Medicare Advantage Special Needs...

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