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FAQ

How should I be measuring my blood pressure?

It is important to monitor your blood pressure at home with a digital blood pressure monitor because it can help you and your care provider make decisions...

FAQ

What do I need to enroll?

You need your Medicare Beneficiary Identification Number. You are eligible for membership in our plan as long as you have both Medicare Part A and Medicare...

FAQ

What if I don't have my Medicare card?

You need your Medicare Beneficiary Identification Number.

FAQ

When does open enrollment end?

Each calendar year, Medicare has an open enrollment period from October 15th – December 7th (for coverage starting January 1).

FAQ

When will I find out if my application was accepted?

A new member will receive a confirmation of enrollment within 10 days from the date the enrollment was submitted to Medicare. All enrollments are processed...

FAQ

How do I change my PCP?

You can initiate a PCP change from the Care & Prescriptions tab on your account dashboard.

FAQ

View Payment Disclosure

You can pay your monthly plan premium including any late enrollment penalty that you currently have or may owe by mail, Electronic Funds Transfer (EFT),...

FAQ

The county I live in has a monthly premium. How will I be billed, and how do I pay it?

You’ll receive a bill by mail. The easiest way to pay it is to set up an automatic payment from your checking or savings account by calling Member Services....

FAQ

Q: How do I check if my medication is covered and compare prices?

The SCAN Formulary is our list of covered drugs, so you can look up your medications on our Formulary find a drug page to see if they are covered. But...

FAQ

When can I join a plan?

You can join a plan* Between October 15 - December 7 each year (for coverage starting January 1)* Within 3 months of first getting Medicare* In certain...

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