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Why did I get a bill?
You got a bill for one of the following reasons: Your SCAN plan includes a monthly premium. You’ve enrolled in an optional supplemental plan. ...
How does this new regulation change how I get my health information?
Interoperability allows you to access your electronic health information through a third-party application (app) of your choice, which you can then view...
What is the benefit of this regulation?
The regulation puts patients at the center of their care and allows providers a seamless ability to access and use health information from different sources. Public...
How can I access my health information through a third-party application?
First, you must have a SCAN online member account. If you don’t have one yet, register here. Then you will need to download a third-party app. See the...
SCAN Patient Access API Approved Third-Party Applications (TPAs)
TPA Name TPA Business Homepage Mpowered Health https://mpoweredhealth.com/ ...
Q: How much do I pay for my medications?
Click on the Price a Medication box above and enter the drug name and your zip code. Your search results will tell you how much your medications cost at...
Q: What are drug tiers?
Every medication on the SCAN Formulary (list of covered drugs) is on a “tier.” The cost of the medication depends on which tier it’s on—the lower the tier,...
Where do I get my lab work done and how do I get my results?
If you need to have lab work done, your doctor will direct you to the lab used by your medical group. There may be more than one lab location that you...
Q: Do I have to sign up to use the Price a Medication tool?
Yes. You’ll be asked to sign up after you click on the Price a Medication box above. Then, as with our other “single sign on” connections, you will go...
Q: Are there generic options for my medications?
Many of the medicines that your doctors prescribe could have generic versions available. Using the generic versions will usually cost you less. Use the...