Medical Group Portal or SCAN Online Account? SCAN Members Who Use Both Can Get a Better Look at Their Care
A patient portal at your medical group and your SCAN online member account are different in some ways and alike in others. But together, they give SCAN members a more clear and complete picture of their healthcare and more opportunity for better coordinated care.
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SCAN ONLINE MEMBER ACCOUNT VERSUS PATIENT PORTAL |
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| SCAN Online Member Account |
Patient Portal |
| Provided by SCAN | Provided by your medical group |
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Gives you online access to your SCAN plan and benefits as well as ways to use them.
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Gives you online access to information and other aspects of the care provided by the medical group’s doctors and other providers. Depending on what your medical group’s portal offers, you may be able to:
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| Accessed online using a computer or smartphone. | Accessed online using a computer or smartphone. |
| Available 24/7 | Available 24/7 |
Why it’s a good idea to have both a SCAN online member account and a patient portal
- You will have a more complete picture of your whole healthcare experience, which can make it easier to track and coordinate your care.
- You can view and manage most aspects of your care 24/7—when it’s convenient for you and without a wait!
Need help setting up a SCAN online member account or a patient portal? Call HEALTHtech at 1-833-437-0555 (TTY: 711), 24/7. $0 copay for SCAN members.
