SCAN Club Issue 3 2024

Time for a Benefits Checkup!

If you’ve gone to see a doctor this year, you already know you can rely on your SCAN benefits when you need medical care. Are you also taking advantage of the many extra benefits in your SCAN plan that can help you be healthy?

Two hands held out, with graphical health icons around them.

Follow these steps to find out if you’re making the most of all that’s in your SCAN plan to help you be healthy and happy.

Step 1: Find out exactly what’s included in your plan.

All the details of your plan are in your Evidence of Coverage (EOC). Find yours on the SCAN website (type “Evidence of Coverage” in the search box on any page) or in your SCAN online account. If you need help, you can always call on SCAN Member Services at 1-800-559-3500 (TTY: 711).

Step 2: Use this checklist to see if you’re getting the most out of your SCAN benefits.

Have you used One Pass for more than the gym?

You may already know that with One Pass in your SCAN plan, you can use thousands of workout facilities of all sizes and kinds nationwide. But did you know you can also use One Pass to participate in a wide variety of in-person and online classes, programs and social events? And that they’re all focused on keeping you physically and mentally at your best?

If you haven’t tried them yet, why not check out these beyond-the-gym benefits you get with One Pass:

  • BrainHQ for mental fitness. Available through One Pass, BrainHQ improves memory and other skills that can help your brain be its healthiest. And there’s no cost for you as a SCAN member!
  • Online videos and live-streaming classes to do at home. There are online workouts for every ability level and every schedule. There are also interesting classes on many different senior health issues, including eating a healthy diet and getting enough sleep. With so many choices, you’ll be sure to find activities that are a good fit for you.
  • Social events matched to what you like. Log in to your One Pass account to sign up for social and learning activities, clubs and events. One Pass will even match you with activities that go with your interests.

Gym or at home? You choose with Encore/Nifty After Fifty

When it comes to variety and choice, Encore Wellness in your One Pass membership offers the best of all worlds.

Get fit at Nifty After Fifty centers. Encore has Nifty After Fifty wellness centers in California, Arizona, and Nevada. Take part in their group workouts, health education classes, and social activities. Everything at Nifty After Fifty centers focuses on the unique needs and lifestyles of older adults. Even the gym equipment is designed with seniors in mind.

Want to work out at home instead? Encore Wellness is online, too. If you’re not near a Nifty After Fifty location or would rather work out at home, you can take advantage of Encore’s more than 500 live and on-demand classes and workouts available online. There are loads of exercise and fitness classes to choose from. Plus, there are programs on stress management, nutrition, brain health, fall prevention, sleep improvement, and chronic disease management. All of them focus on seniors’ health and well-being.

Find out more about the many fitness and wellness options included with One Pass at youronepass.com.


Have you had your vision exam for this year?

A thorough vision exam can catch potential problems early and reduce your fall risk. Good thing your SCAN benefits include an exam with an EyeMed vision care professional every 12 months. Another bonus: You don’t need a referral from your primary care doctor.

To find an EyeMed vision provider near you:

  • Go online to eyemedvisioncare.com. Search the “Select” network.
  • Call EyeMed at 1-844-226-2850 (TTY: 711)

Need glasses or contacts? Individual plans vary, but most SCAN plans include coverage for new eyewear every 12 or 24 months.

Are you spending your over-the-counter (OTC) allowance?

If your SCAN plan includes over-the-counter coverage, you may be surprised at the wide variety of everyday health items you can get using your quarterly OTC allowance. Your plan’s OTC catalog lets you order everything from antacids to food items to toothbrushes…and so much more.

Check your plan’s Evidence of Coverage to answer these questions:

  1. Does your plan have the OTC benefit?
  2. If yes, what’s your quarterly allowance? This is the amount you have available to spend every three months on items from the OTC catalog.
  3. Do you have to use all your allowance each quarter? Or is any amount not used by the end of a quarter added to the next quarter’s allowance?

Can we give you a lift?

If your plan includes a Transportation benefit, did you know you can use it for more than getting to your doctor’s office? This benefit will take you to/from the dentist, the pharmacy, physical therapy appointments, the lab and other health-related places you need to go!

Ready to schedule your ride? Call SCAN Transportation at 1-844-714-2218 (TTY: 711).

  • Call at least 24 business hours ahead if you’re able to be picked up/dropped off at the curb and aren’t traveling with any special equipment.
  • Call at least 48 business hours ahead if you use a wheelchair or will need help getting to and/or from the car.

When you call, have your SCAN Transportation card handy as well as the exact addresses for where you will be picked up and dropped off.

Are you up to date with your preventive care?

Of course, your SCAN benefits are there for you when you’re not feeling well and need care. But preventive care is just as important. These are the services that can find problems early—and in some cases help prevent problems in the first place.

Don’t miss out on these important preventive care services covered in your SCAN plan:

  • Annual physical or wellness visit
  • Blood pressure check
  • Blood test to measure cholesterol levels
  • Bone density test
  • Breast cancer screening (a mammogram, for instance)
  • Colorectal cancer screenings (such as a colonoscopy)

Wondering how to keep track of all the tests, screenings and other preventive care you need and receive? Let your personalized Health Check Record do the work for you! Use it to keep all your care organized in one place, secure and available to you 24/7. Find your Health Check Record in your SCAN online member account.

Learn more about the extra benefits listed here—and others included in your SCAN plan—at scanhealthplan.com/extras.

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