Chiro/Acupuncture
Where to go for chiropractic, acupuncture, and therapeutic massage care.
To speak to an ASH representative call 1-800-678-9133 (TTY: 1-877-710-2746), Monday through Friday, 5 a.m. to 6 p.m. (PT)
SCAN offers a routine acupuncture, chiropractic and/or therapeutic massage benefit through American Specialty Health (ASH)* for most plans.
This is a self-referred benefit, which means you don’t need a doctor’s referral to receive these services. Just schedule your appointment, show your SCAN member ID card and receive an exam. Be sure to choose an ASH provider that contracts with SCAN.
During your first appointment, the ASH provider will talk with you and do an exam to find out what's wrong. If you need more than one appointment, the ASH provider will submit a treatment plan to ASH. Once approved, you can schedule additional appointments and begin your treatment.
Check your Evidence of Coverage to see exactly what your plan includes.
How a Self-Referral Benefit WorksFor your medical care, you will see your primary care doctor first whenever you think you may need specialty care (some SCAN plans vary). Many of the supplemental benefits SCAN offers allow you to self-refer, meaning you don’t need a referral from your primary care doctor first.
Contact ASH
To speak to an ASH representative call: 1-800-678-9133 (TTY: 1-877-710-2746), Monday through Friday, from 5 a.m. to 6 p.m. (PT)
Find an ASH provider in your State:
To speak to an ASH representative call: 1-800-678-9133 (TTY: 1-877-710-2746), Monday through Friday, from 5 a.m. to 6 p.m. (PT)
Find an ASH provider in your State:
Frequently Asked Questions about the Routine Acupuncture, Chiropractic and Therapeutic Massage Benefit
Q: How do I find an ASH provider?
You can find a provider by calling ASH at 1-800-678-9133 Monday through Friday, from 5 a.m. to 6 p.m or visiting the ASH website in your State:
Q: I already have an acupuncturist, chiropractor and/or massage therapist; can I keep seeing them?
You can, but it may not be covered under your routine acupuncture, chiropractic care and/or therapeutic massage benefit. SCAN doesn’t cover acupuncture, chiropractic and/or therapeutic massage services received outside of the ASH network.
Your acupuncturist, chiropractor and/or massage therapist may be in the ASH network of providers. Check with ASH by calling ASH at 1-800-678-9133 Monday through Friday, from 5 a.m. to 6 p.m.
Q: How much does it cost?
Copays vary depending on your plan. Check your Evidence of Coverage to see exactly what your plan includes.
Q: How many appointments are covered?
It depends on your plan. Check your Evidence of Coverage to see exactly what your plan includes.
* The ASH routine acupuncture, chiropractic and/or therapeutic massage benefit is different from the Medicare-covered acupuncture, chiropractic and/or therapeutic massage benefit. Please review your SCAN Evidence of Coverage to see whether your plan includes routine acupuncture, chiropractic and/or therapeutic massage from ASH. Please note that your plan may not include acupuncture, chiropractic and/or therapeutic massage services.
