FROM THE CEO: An Exciting Time of Year
We’re at the start of the holiday season, so let me be among the first to wish you very happy holidays.
We’re also coming up on the end of the Annual Enrollment Period (AEP), which means people have until December 7 to choose or change their Medicare Advantage plan. Do you know someone who hasn’t decided yet?
As promised earlier in this issue, now you can spread the word about SCAN to even more people. During this AEP, older adults in these areas can join SCAN:
In California, our Member Satisfaction Rating* remains 91%, among the highest in the areas we serve. We’re proud of that rating, but it’s even more meaningful when we hear that our members are recommending us to their friends and family. And please know we’re always working to improve your experience with SCAN, whether you’re a long-time SCAN member or new to us this year.
So, thank you for your support and your continued membership in SCAN. We can’t wait to serve you in 2023!
Warm wishes,
Sachin H. Jain, MD, MBA, FACP
President and CEO, SCAN Health Plan
*Member Rating of Plan as reported in Medicare & You 2023
We’re also coming up on the end of the Annual Enrollment Period (AEP), which means people have until December 7 to choose or change their Medicare Advantage plan. Do you know someone who hasn’t decided yet?
As promised earlier in this issue, now you can spread the word about SCAN to even more people. During this AEP, older adults in these areas can join SCAN:
- Texas — in Harris and Bexar counties
- Nevada — now in Nye County, as well as Clark County
In California, our Member Satisfaction Rating* remains 91%, among the highest in the areas we serve. We’re proud of that rating, but it’s even more meaningful when we hear that our members are recommending us to their friends and family. And please know we’re always working to improve your experience with SCAN, whether you’re a long-time SCAN member or new to us this year.
So, thank you for your support and your continued membership in SCAN. We can’t wait to serve you in 2023!
Warm wishes,
Sachin H. Jain, MD, MBA, FACP
President and CEO, SCAN Health Plan
*Member Rating of Plan as reported in Medicare & You 2023