What’s Keeping You Offline?
If you don’t have a SCAN online member account yet, we know you have your reasons—perhaps one of those listed here. But you might be surprised to find there are reasons you’ll want to get connected after all.
I like all my information in one place, where it’s easy to find.
That’s exactly what a SCAN online member account provides. All the materials related to your SCAN plan are in one place online and just a click or two away. That’s everything from your SCAN ID card to the Monthly Summaries that list the health services you’ve received. And if you have a printer, you can print out a copy of anything you want to have in-hand.
I’m worried about protecting my personal information.
Your SCAN online account is protected by your password. In fact, the only way to email with SCAN Member Services is through your online account, and that’s because the information you share there is secure. And, because you can link to other health-related accounts from your SCAN online account, there’s only one sign-in needed. That means only one password to remember!
Using the computer is confusing—and stressful.
We get it, and that’s why SCAN has experts available 24/7 to help with any of your health-related technology issues, including setting up and getting comfortable with your SCAN online account. Call Healthtech: 1-833-437-0555 (TTY: 711).
Doing things online seems so impersonal.
We know there are times when you might want to talk directly to a live person, and you can always call Member Services to do that. But when you want the quickest response, going online allows you to do many things in just seconds and even after-hours. Things like:
I can’t afford internet service.
You may be eligible to get low-cost or free internet service through a federal program available to low-income households. Find out more at affordableconnectivity.gov (available in English and Spanish), or call 1-877-384-2575.
To sign up for a SCAN online account, go to scanhealthplan.com/register.
I like all my information in one place, where it’s easy to find.
That’s exactly what a SCAN online member account provides. All the materials related to your SCAN plan are in one place online and just a click or two away. That’s everything from your SCAN ID card to the Monthly Summaries that list the health services you’ve received. And if you have a printer, you can print out a copy of anything you want to have in-hand.
I’m worried about protecting my personal information.
Your SCAN online account is protected by your password. In fact, the only way to email with SCAN Member Services is through your online account, and that’s because the information you share there is secure. And, because you can link to other health-related accounts from your SCAN online account, there’s only one sign-in needed. That means only one password to remember!
Using the computer is confusing—and stressful.
We get it, and that’s why SCAN has experts available 24/7 to help with any of your health-related technology issues, including setting up and getting comfortable with your SCAN online account. Call Healthtech: 1-833-437-0555 (TTY: 711).
Doing things online seems so impersonal.
We know there are times when you might want to talk directly to a live person, and you can always call Member Services to do that. But when you want the quickest response, going online allows you to do many things in just seconds and even after-hours. Things like:
- Get a copy of your SCAN ID card
- Pay your premium
- Order prescriptions for home delivery through Express Scripts Pharmacy®
I can’t afford internet service.
You may be eligible to get low-cost or free internet service through a federal program available to low-income households. Find out more at affordableconnectivity.gov (available in English and Spanish), or call 1-877-384-2575.
To sign up for a SCAN online account, go to scanhealthplan.com/register.
