Page update: January 10, 2025

The wildfires in Southern California have caused overwhelming devastation to our communities. Even if you are not directly impacted by the wildfires, you may still be affected by them. Please know that you are not alone, and SCAN is here to support you. 

There are many community resources and organizations providing assistance; we’ve gathered some on this page and will do our best to keep the information current.

Remember, SCAN is here to help, too. This page explains how to receive care during a state of emergency. And if you need help getting needed care, medical supplies or prescription medications, please call SCAN Member Services at 1-800-559-3500.

Emergency Information & Updates
• lacounty.gov/emergency: For the latest emergency information, evacuation updates and impacts to county services.

• Los Angeles County Shelter Information and Locations: List of shelters in Los Angeles County.

• Sign Up to Receive Emergency Alerts
o Cal Alerts: Sends alerts about emergency situations that arise in your county.
o Alert LA County: Sends alerts from Los Angeles County about emergency situations.

• CAL FIRE Incidents Updates: Shares the latest updates on all major wildfire incidents in California.

• Response.ca.gov: A one-stop website for information about shelters, transportation, air quality, and more.

• SCE Power outages- Visit this website to check power outages.

Housing Support
• Airbnb.org: Airbnb is working with local organizations to help identify those in greatest need of temporary housing and may expand support to other areas affected by the wildfires. Currently, they are focused on residents who have either lost their home or been forced to evacuate in the Altadena, Malibu, Pacific Palisades, Pasadena, Santa Monica and Sylmar areas. Impacted residents can request assistance for temporary housing support from Airbnb.org by contacting 211 LA.

• Queen Mary: The Queen Mary hotel in Long Beach announced that it will be pricing rooms for fire evacuees at $189. The reservation will include a voucher for a breakfast buffet for two people. The reservation will also waive pet and Historical Preservation fees.

• Big Bear: The popular retreat spot has also offered evacuees a peaceful place to turn to for rest and regathering. A collection of vacation homes and hotels is listed on this page, which has been created specifically for the needs of fire evacuees.

• Visit Anaheim: People affected by the wildfires can visit Visit Anaheim's official website and find special hotel offers and assistance.

Evacuation & Preparedness Resources
• CAL FIRE Go! Evacuation Guide: Offers guidance for safe and efficient evacuation during wildfires.

•LISTOS California: Provides several resources for individuals and community providers to prepare for emergencies and disasters.

• Findhelp: 2025 California Wildfires: Enter your postal code to be connected with resources in your area.

• Emergency Preparedness Guide: Offers guidance to help older adults and people with disabilities prepare for emergencies to ensure they stay safe before, during, and after disasters and other emergency events.

• Lyft announced it will be offering $25 vouchers, valid for two trips, to 500 customers from now until midnight on Jan. 15. Use the code CAFIRERELIEF25 to get the promotion.

• AT&T: The telecommunications company announced it is offering wildfire areas unlimited data, talk and text through Feb. 6. Visit their official site for a list of valid zip codes.

• Verizon: Verizon announced it will waive call, text and data charges for customers in hardest hit areas. The company also deployed free Wifi and charging stations at three wildfire shelters.

Health Resources
• The Los Angeles County ACCESS Center remains open and operational. The center can be reached at 1-800-854-7771.

• The 988 Suicide and Crisis hotline can be reached by calling or texting 988. The 988 Lifeline Chat can also be accessed here.

• The Jewish Federation Los Angeles is offering mental health services, warm meals, shelter and space for displaced individuals, families and institutions. More information can be found here.

• The Los Angeles County Department of Mental Health Resources has compiled a list of mental health resources to aid people affected by the wildfires. More information can be found here.

• The California Department of Public Health is offering tips on how people can cope with loss, talk to their children about wildfires, and more. Information can be found here.

• Planet Fitness: The fitness chain is offering evacuees and first responders free access to their facilities, including showers, locker rooms, and WiFi. Offer is valid until Jan. 15 Please contact your nearest Planet Fitness for more information.

Shelters
• Westwood Recreation Center: 1350 S. Sepulveda, Los Angeles

• Pasadena Civic Auditorium: 300 E. Green St, Pasadena

• El Camino Real Charter High School: 5440 Valley Circle Blvd., Woodland Hills

• Ritchie Valens Recreation Center: 10736 Laurel Canyon Blvd, Pacoima

• Sepulveda Recreation Center: Address: 8825 Kester Avenue, Panorama City


Resources for Your Pets

• Keep pets indoors
o Smoke inhalation can be dangerous for pets. Keep pets indoors to limit exposure. Learn more about the signs of smoke inhalation in pets.

• Make sure your pet is wearing their collar
o If you are separated from your pet during an emergency, a collar with identification and contact information will help ensure you’re reunited quickly.

• Pack an evacuation bag for your pet
o Make sure you are prepared if you need to evacuate by packing an evacuation bag in advance. This includes medicine, food, important documents and comfort items. Get a full packing list here.

• Create a plan for how you will evacuate your pets
o Set aside any crates, carriers, or leashes for your pet so you can quickly and safely transport them.

o For more information, visit the American Veterinary Medical Association’s disaster preparedness guide.