Category: File a Grievance

You can submit a complaint about SCAN Classic directly to Medicare. To submit a complaint to Medicare, go to www.medicare.gov/MedicareComplaintForm/home.aspx. Medicare takes your complaints seriously and will use this information to help improve the quality of the Medicare program.

If you have any other feedback or concerns, or if you feel the plan is not addressing your issue, please call 1-800-MEDICARE (1-800-633-4227), 24 hours a day/7 days a week or go to www.medicare.gov. TTY/TDD users can call 1-877-486-2048.