Nurse Advice Line Benefit
Get answers to your healthcare questions 24/7 from a licensed, registered nurse.
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When to use your SCAN Nurse Advice Line benefit.
Available in all SCAN plans except VillageHealth.
When you have a quick healthcare question, but don’t think you need urgent care, the Nurse Advice Line can help. When you call, you’ll reach a licensed registered nurse who will listen to your questions, evaluate your symptoms and provide an answer—as well as next steps, if needed.
Here are the types of questions a nurse can help you with:
- Do I need to see a doctor for my cough or fever?
- Where can I go to get a refill for my prescription that’s running out?
- What’s the best type of COVID-19 test?
So, the next time you have a question about your health or want to check on some symptoms or side effects, call 1-855-431-5537. There is no cost for these calls. It’s a great place to start when you’re not sure what to do.
Call the Nurse Advice Line at any time
1-855-431-5537 (TTY: 711)
1-855-431-5537 (TTY: 711)