Nurse Advice Line Benefit
Get answers to your healthcare questions 24/7 from a licensed, registered nurse.
When to use your SCAN Nurse Advice Line benefit.
Available in all SCAN plans except VillageHealth.
When you have a quick healthcare question, but don’t think you need urgent care, the Nurse Advice Line can help. When you call, you’ll reach a licensed registered nurse who will listen to your questions, evaluate your symptoms and provide an answer—as well as next steps, if needed.
Here are the types of questions a nurse can help you with:
- Do I need to see a doctor for my cough or fever?
- Where can I go to get a refill for my prescription that’s running out?
- What’s the best type of COVID-19 test?
Call the Nurse Advice Line at any time
1-855-431-5537 (TTY: 711)