Over-the-Counter + Grocery

SCAN's OTC + Grocery benefit allows you to choose from thousands of products in-store and online.

Get started with your OTC + Grocery benefit by calling 1-844-428-8135 or visiting cvs.com/benefits.



SCAN offers an over-the-counter and grocery benefit for the following plans:

  • SCAN Connections
  • SCAN Connections at Home
  • SCAN Strive
  • SCAN Allied

OTC + grocery allowance

All members of the above plans can use their allowance on over-the-counter items. And members who meet certain criteria can also spend their allowance on grocery items.

OTC + Grocery Benefit provides:

  • A debit card that’s reloaded every month with your allowance amount
  • Your choice of thousands of eligible health and wellness items
  • Eligible food items include fruit, salad kits, dairy products, frozen meals, pantry staples and more

Shop where it’s most convenient

With over 70,000 locations nationally, finding a grocery store is easy. Choose from major retailers like:

  • CVS Pharmacy
  • Walmart
  • Vons
  • Safeway
  • Albertsons
  • Family Dollar
  • Kroger
  • and more!

Not all members will qualify for the grocery portion of this benefit. Check with Member Services to see if you’re eligible: 1-800-559-3500 TTY: 711.

Frequently asked questions about the OTC + Grocery allowance

Q. How do I find out if I’m eligible to use this benefit for groceries, too?

The grocery portion of this benefit is an SSBCI benefit, which stands for Special Supplemental Benefits for the Chronically Ill. You must meet eligibility requirements before the benefit is provided. Qualifying chronic conditions for the SSBCI benefit include cardiovascular disorders, chronic heart failure, diabetes, cancer, and chronic lung disorders. Other chronic conditions may apply. Medical records will be used to establish qualifications for the benefit.

To find out if you qualify, call SCAN Member Services at 1-800-559-3500 TTY: 711.

Q: What types of groceries are included if I have the grocery allowance?

Eat well and feel great with the wide range of eligible groceries:

  • Beans and legumes
  • Dairy
  • Fresh, frozen or canned fruits and vegetables
  • Grains such as bread and pasta
  • Meat and seafood
  • Nutrition shakes and bars
  • Pantry staples like flour and spices
  • Soups
  • Water

The allowance can’t be used to purchase tobacco, alcohol, candy, soda, chips or non-food items.

Back to top