Building trust takes time, skill, and focus. Explore some methods of purposeful communication to convey positive intent and boost patients' confidence in your skills and expertise.

Care coordination demands are higher than ever. Dive into innovative care approaches—like joint visits, telehealth practices, and interdisciplinary care team models—that can streamline healthcare between the PCP, specialist, and patient and deliver exceptional results.

Patients want to be heard, respected, and cared for, but outside forces can derail this when it matters most. Here are some pointers for demonstrating respect, empathy, collaboration, acknowledgement, and support for your patients.

Many patients often misinterpret or do not understand medical information. Discover how you can end each visit to ensure patient understanding of the care plan, which can increase patient compliance and streamline caregiver processes as well as reduce follow-up calls, portal messages, and no-shows.

For the relatively small amount of time invested, huddles provide a variety of benefits, including improved individual and collective accountability and more time to focus on care coordination. Explore four things you can do to help ensure structured, focused huddles.

Caregivers are generally viewed as empathetic but can come across rushed, distracted, and pressured for time to keep up with demands. Explore these tools that promote better communication and help patients feel understood and be more responsive to physician guidance.

It takes less than one minute to truly make a connection with someone. Learn tips on establishing a personal connection, which will help personalize care, increase patient trust, demonstrate respect, and add joy to someone's day.

Communication between a provider and a patient is all about connecting and individualizing care. Discover ways you can better communicate with patients to help them address their concerns and feel heard.

Access is more than patients coming in for an appointment. Explore actionable tactics you can use to improve patient experience, safety, preventive screening, quality indicators, and health outcomes.

When we don't provide facts and proactively set expectations, patients will interpret what they see and hear to fill in the gaps. Explore ways you can consistently keep patients informed and manage their expectations, thereby reducing anxiety and increasing satisfaction.

Scorecards are a window into our patients' healthcare journey and their experiences along the way. Re-frame scorecards to focus on continual improvement, not the absolute number—keeping the focus on progress toward what matters most to your patients.

Teach-back enhances healthcare communication, especially for patient education like discharge instructions. Learn how to effectively talk about medications with your patients.