Instacart Benefit
A Fresh Funds account through Instacart makes it easier to eat healthy.
Add healthy and delicious groceries to your list with Fresh Funds from Instacart
SCAN’s Instacart benefit is available to members of most SCAN Balance plans.
Enjoy great food delivered to your door with a grocery allowance benefit. Spend your Instacart Fresh Funds on a variety of staples like fruits, vegetables, dairy products, frozen meals, dry goods, and more.
You can buy your groceries in whichever way is most convenient to you. Choose to order online or on the Fresh Funds app. It’s a simple, convenient way to get your favorite foods.
Allowance amount and renewal frequency may vary. Check your Evidence of Coverage for your plan details.
Frequently asked questions about the Instacart benefit
Q. What if I’m not able to create an account? Is there any way to order that’s not online?
Yes, you can order by phone by calling 1-844-981-3433 from 8 a.m. to 5 p.m. PT.
Q. How do I check my balance?
You can check your balance in your app at instacart.com/company/retailer-platform/icapp or by phone at 1-844-981-3433.
Q. How often does my benefit allowance renew? (e.g. monthly, quarterly)
Your allowance renews quarterly.
Check your Evidence of Coverage to find details about your allowance renewal.
Q. Will my benefit allowance roll over if I have a remaining balance?
No, your balance will not carry over from one benefit period to the next. For example, if you don’t spend your allowance by the end of the quarter, the amount you don’t spend will not rollover to the next quarter.
Q. How do I get my Fresh Funds code?
Contact SCAN Member Services at 1-855-650-7226 TTY: 711.
Q. What do I do if I can’t find my Fresh Funds code?
Contact SCAN Member Services at 1-855-650-7226 TTY: 711.
